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300 Broadway
Albany, NY 12207

gm@albany-hotel.com

1-518-434-4111

Fax 1-518-252-6651

Cancellation Policy

Guests may cancel their reservation up to 48 hours prior to their scheduled arrival date without incurring any penalty. To ensure a smooth cancellation process, guests must notify the property either via email or phone using the contact details provided in their reservation confirmation.

 

For cancellations made within 48 hours of the scheduled arrival date, a cancellation fee equivalent to one night’s room rate plus applicable taxes will be charged. Similarly, if a guest fails to check in on their scheduled arrival date without prior notice (a "No-Show"), the same penalty of one night’s room rate plus tax will apply.

During peak travel periods, holidays, or special events, a longer cancellation notice period may be required. Any variations to the standard cancellation policy will be communicated at the time of booking, and guests are responsible for reviewing the specific terms that apply to their reservation.

 

We strongly recommend that guests carefully review their reservation confirmation email for the complete cancellation policy, including any special conditions or restrictions that may apply. If you have any questions or require further assistance, please contact the property directly.

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